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Hints and Tips on Complaining Effectively A few tips on complaining effectively from the Hints and Tips page at Best UK electrical appliances. There are quite a few useful links to click on the actual page - these are signified here by being between 'single quotes'! "I have covered this on other pages and also helped some website visitors personally. Remember you may not get a fair deal immediately, but being persistent usually pays off! Know your rights 'Consumer Direct' will inform you of your legal rights as a customer - do check it out - very useful. Also click 'HERE' to find out your rights under the Sale of Goods Act 1979. Know your rights, be persistent, and keep copies and details of letters, phone calls, and names of people you have contacted [ask for their names, and get them to spell it out - that way they know you mean business]. Another useful snippet is to visit 'Say No to 0870' where you will find the telephone number for the company you wish to contact - instead of using the expensive 0870 number they give out! Lastly, on the subject of complaints - try our 'How to Complain' page"

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Hints and Tips page

Contributed by Shimmy on April 22, 2008, at 1:36 PM UTC.

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This intel was contributed by Shimmy

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